Terms of Trade – Returned Goods
1. Only normal stocking items will be accepted for return. Parts bought by Parkland Products on indent (usually by airfreight) are not returnable.
2. Items will only be accepted for return if they are received by Parkland Products within 30 working days of the date on the Packing Slip and within 10 days of submitting this Return Request.
3. Goods will only be accepted for return if they are in re-saleable condition. This means that they must be undamaged, un-used, and the packaging must be returned intact.
4. For any goods returned, there will be a Restocking Fee of 10% of the value of the items concerned (minimum fee $5), and the original freight charges will be non refundable.
Parkland Products reserves the right to amend this policy at any time.